Strategy Solutions
Driving strategic growth through analysis, planning, and execution to enhance revenue, market share, and profitability.
KPI & Performance Frameworks
WHAT
A KPI & Performance Framework links strategy to execution by defining indicators, dashboards, and review cycles that enable proactive management and accountability.
WHY
Harvard Business Review shows that companies with balanced scorecards outperform peers by 20–30% on ROI.
PwC reports that firms with real-time KPI dashboards are 2x more likely to take corrective action before issues escalate.
HOW – Harmonic's Approach
Indicator Design: Identify a balanced mix of leading indicators (predictive) and lagging indicators (outcomes).
Dashboard Development: Build role-specific dashboards integrating operational, financial, and customer-centric KPIs.
Measurement Hierarchy: Align KPIs from enterprise to team level with cascading accountability.
Feedback Loops: Design monthly/quarterly review mechanisms for continuous improvement.
CLIENT VALUE
Provides transparency into what drives success, ensuring timely interventions before issues escalate.