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Strategy Solutions

Driving strategic growth through analysis, planning, and execution to enhance revenue, market share, and profitability.

Customer & Industry Use Case Modelling

WHAT

Use Case Modelling translates customer insights into concrete product/solution applications that drive adoption and commercial impact.

WHY

  • Forrester reports that firms leveraging customer use cases achieve 1.6x higher adoption rates.

  • IDC finds that case-driven product launches cut time-to-adoption by 20–25%.

HOW – Harmonic's Approach

  • Voice of Customer (VoC): Run interviews, surveys, and industry workshops to extract client pain points.

  • Feature Mapping: Align product features to specific compliance, cost, and operational challenges.

  • Uptake Modelling: Model adoption curves across industry archetypes and client segments.

  • Case Development: Build persuasive use cases for pilots, internal buy-in, and marketing collateral.

CLIENT VALUE

Accelerates product-market fit and enhances credibility with prospective clients and partners.