Strategy Solutions
Driving strategic growth through analysis, planning, and execution to enhance revenue, market share, and profitability.
Commercial & Operating Model Design
WHAT
An Operating Model defines how an organisation creates and delivers value, while a Commercial Model aligns revenue, cost, and pricing mechanics with growth ambitions. Together they provide the structural backbone for execution.
WHY
Bain & Company reports that firms with well-designed operating models achieve 25% higher EBIT margins.
Deloitte research shows agile operating models improve initiative success rates by 30%.
BCG finds that scaling firms with optimised commercial models grow revenue 15–20% faster than peers.
HOW – Harmonic's Approach
Revenue Mapping: Decompose revenue streams into price, volume, mix, and margin levers across segments and channels.
Cost Structure Analysis: Identify fixed vs. variable components, cost of service delivery, and improvement areas.
Operating Blueprint: Define process flows, decision rights, team interlocks, and technology enablement layers.
Stress Testing: Run simulation models to validate performance under growth, regulatory or supply shocks.
CLIENT VALUE
Results in an adaptive operating model with strong alignment between day-to-day decisions and strategic intent.