Transformation Solutions
Our transformation services focus on implementing strategic initiatives that drive impactful change and commercial value.
Change Management & Adoption Strategy
WHAT
Change Management ensures people, culture, and behaviours align with transformation goals, embedding adoption rather than superficial compliance.
WHY
Prosci benchmarks show projects with excellent change management are 6x more likely to meet objectives.
Deloitte finds that firms integrating structured adoption frameworks cut resistance by 25% and improve time-to-adoption by 30%.
Gartner highlights that change readiness assessments reduce programme delays by 20%.
HOW – Harmonic's Approach
Use proven frameworks like ADKAR and Kotter’s 8-Step Model to guide the design and sequencing of change.
Conduct in-depth stakeholder mapping and change readiness assessments across business units and geographies.
Develop targeted communications, engagement plans, and resistance mitigation strategies.
Design training and enablement programs tailored to each audience group, from front line to senior leadership.
Track adoption metrics via sentiment surveys, behavioural analytics, and post-rollout performance.
CLIENT VALUE
Maximises uptake, accelerates capability uplift, and ensures transformation is sustained, not superficial.